Cutting Down Repeat Email Replies With AI Drafts: What to Hand Over and What to Write Yourself
For emails that keep coming back, like declines, rescheduling and information requests, let AI draft the reply, but a person must first decide the promises: deadlines, exceptions and what is possible. We gave three made-up photo studio emails to AI six times in two ways. Every calculation was right, but four of the six drafts contained a promise or judgment the owner never made. We share three reply templates and three checks before sending.



